FAQ
Frequently asked questions
If you can’t find what you’re looking for, email our support team and if you’re
lucky someone will get back to you.
To get started with our services, simply sign up on our online platform. Once registered, you can explore all the features and begin utilizing our scheduling, contract creation, and reminder tools.
Managing text message reminders is easy with Avents. Set up reminders on the platform, and messages will automatically be sent to participants to ensure they are informed and prepared for the event.
At Avents, we rely on Stripe, a leading and highly secure payment platform. Stripe employs end-to-end encryption and adheres to the highest industry security standards. You can rest assured that your financial transactions, billing, and payment details are protected with the most advanced security measures. If you have any additional questions about payment security with Stripe, our support team is here to assist. Your trust and security are our top priorities.
Avents stands out with its specialized focus on social events. We offer an intuitive interface, advanced contract customization, and personalized attention tailored to the specific needs of weddings, quinceañeras, and other social events.
Our pricing structure is transparent and usage-based. Details about fees can be found on our pricing section on the website. Billing is monthly and can be easily managed through the platform.
We can be in touch thanks to our customer service email which is: [email protected]
Absolutely! Our platform allows for complete customization of contracts. You can add specific clauses, adjust details, and tailor each contract to meet your needs and those of your clients.
Yes, our support team is here to assist you. You can reach out to us through email, or by calling our phone service. We are committed to providing quick and efficient assistance.
At the moment it is only available in the USA, but we are working to reach more countries.